Shipping and delivery policy

Last Updated: May 16, 2026

Montana Valet Waste Management, DBA Montana Valet Surfaces (“Montana Valet Surfaces,” “we,” “our,” or “us”) is committed to providing efficient delivery of flooring materials and related products.

1. Shipping Areas

We currently ship and deliver within approved service areas. Certain products or oversized freight shipments may have geographic delivery limitations.

Please contact us prior to ordering if you are unsure whether delivery is available in your area.

2. Delivery Timeframes

Estimated delivery dates are provided for convenience only and are not guaranteed.

Delivery timelines may be affected by:

Manufacturer delays
Freight carrier schedules
Weather conditions
Inventory availability
Holidays
Events outside our reasonable control

Montana Valet Surfaces is not responsible for delays caused by third-party carriers or supply chain disruptions.

3. Freight & Flooring Deliveries

Many flooring products are shipped via freight carrier and may require curbside delivery.

Customers are responsible for:

Ensuring adequate access for delivery vehicles
Verifying delivery information is accurate
Arranging assistance for unloading heavy materials if necessary

Additional delivery charges may apply for:

Remote locations
Re-delivery attempts
Missed appointments
Limited-access locations

4. Inspection Upon Delivery

Customers must inspect all materials immediately upon delivery.

If products appear damaged, missing, or incorrect:

Note the issue with the delivery carrier when possible
Take photos of the shipment and packaging
Notify us within 48 hours of delivery

Failure to report shipping damage promptly may affect eligibility for claims or replacement materials.

5. Storage & Acclimation

Certain flooring materials may require acclimation prior to installation. Please refer to the manufacturer’s instructions for specific acclimation requirements.

Customers are responsible for storing products in climate-controlled conditions and following manufacturer acclimation recommendations before installation.

Improper storage or acclimation may void manufacturer warranties.

6. Delivery Delays & Liability

Montana Valet Surfaces is not liable for:

Incidental or consequential damages caused by shipping delays
Installation delays due to material availability
Labor costs resulting from delayed shipments
Customer scheduling conflicts related to delivery timing

7. Contact Us

Montana Valet Waste Management, DBA Montana Valet Surfaces
Email: Admin@montanavaletwastemanagement.com
Phone: (406) 219-7579
Address: 1340 South Stafford Ave Unit 103, Bozeman, MT 59718